Operations Engineer

San Francisco, California

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About Sentry

Bad software is everywhere, and we’re tired of it. Sentry is on a mission to help developers write better software faster, so we can get back to enjoying technology.

With more than $217 million in funding and 85,000 organizations that believe we’re on to something, we're building performance and error monitoring tools that help companies like Disney, Microsoft, and Atlassian spend less time fixing bugs and more time building products. If you like to selfishly build things that make your digital life better, come help us build the next generation of software monitoring tools.

About the Role

The Engineering Operations team is responsible for the deployment, configuration, maintenance and monitoring of Sentry's hosted platform. We do this by leveraging automation tools to automatically spin up and scale services to meet the traffic demands of 1,000,000+ developers. Sentry receives over a billion events a day, and processes terabytes of data to return complex aggregations with sub-second latency.

As an Operations Engineer, you will work with cloud platforms and technologies - becoming an expert to help our infrastructure scale and stay compliant. Engineering teams will engage with you leveraging your knowledge to release stable and performant features.

In this role you will:

  • Ensure the uptime, performance, and reliability of Sentry's hosted platform.
  • Enable and maintain security requirements and compliance policies across our systems.
  • Develop self-service tools to enable our engineering teams to move fast.
  • Collaborate with teams to help them utilize cloud features to the fullest.
  • Be an expert on cloud technologies to meet the demand of scale.
  • Be a member of the Engineering Operations team's on-call rotation, and be available to respond and resolve critical production issues.

You'll love this job if:

  • You've experienced leading the way.
  • You enjoy diving deep into cloud technologies to understand their interworkings.
  • You’re not afraid to dig into system internals during the troubleshooting process.
  • You've seen networks make and break hosted solutions; and have (or want to get more!) direct experience with growing and maintaining distributed systems.
  • You’re familiar with the various SaaS ecosystems and have taken ownership of an area you once knew nothing about.
  • You've got a story (or two) of royally goofing it and can tell us why it would never happen again under your watch.

Examples of projects our team has worked on:

Qualifications

  • 2+ years of relevant experience.
  • Good knowledge of replicated and distributed data storage systems.
  • Experience with some or all of the following tools we leverage:
    • System Administration: Debian, Docker
    • Cloud: Google Cloud Platform
    • Databases: PostgreSQL, ClickHouse, Kafka
    • Environment Management: Saltstack, Kubernetes, Terraform
    • TCP/HTTP Routing: HAProxy, NGINX, Envoy
    • Data Streaming Platforms: Kafka, RabbitMQ
  • Ability to build and maintain command line tools in Python.
  • Good written and oral communication skills and ability to articulate technical concepts clearly and succinctly.

Benefits

  • Competitive salary and meaningful equity
  • 100% medical, dental, and vision coverage for employees, 75% company-paid for dependents
  • Monthly commuter subsidy
  • 401k program
  • Learning & Development stipend
  • Charitable matching program
  • Generous parental leave policy
  • Flexible working schedule and vacation policy, work from home policy, and real work/life balance
  • Catered lunches
  • Company events (Hack Weeks, All Hands, quarterly social events) and friends and family events
  • Relocation assistance - you are living in, or willing to relocate to the San Francisco Bay Area

COVID Vaccine Required - Reasonable Accommodations for Medical or Religious Reasons Considered

Sentry values diversity and inclusivity in our company and is an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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