These Folks Get It

“The signal we get from Sentry is the most reliable indicator of software issues and is used throughout Instacart because it can be easily configured for each service regardless of the language or framework.”

“The alerting on Sentry is fantastic. What I really like about it is that it's extremely clear what the alert is going to do, what the conditions are, and I absolutely love the historical timelines.”

“Being alerted of issues affecting critical workflows and monitoring releases means I can roll back or fix user-facing errors quickly.”

“Sentry helps us maintain platform stability and prevents us from shipping something that has a direct effect on our users. A good day for us is when we don’t have crashes… which is every day.”

“In the past, this type of investigation would require pivoting between tools to get alerted and it would take 10-15 mins to correlate it with impacted customers. Now, we can do the same thing in Sentry in a couple of minutes.”

"Sentry’s high-quality tooling helps Disney+ maintain high-quality service to its tens of millions of global subscribers."

"We migrated to Sentry SaaS in under 5 days with just 3 engineers. Now we can focus our efforts on building best in class team collaboration software instead of wasting time maintaining on-prem software.”

“Think about our 150+ developers and multiply that by the number of issues we see across our services and clients - it's insane the amount of developer time we've saved.”

"Sentry gives us a good overview of any possible issues that were caused by a release, and the ability to fix them before they become real problems."

"This process saves us 15 minutes of trying to reproduce and determine if something is wrong with our software, and then another 15-30 minutes trying to triage to the right team."

"Sentry automatically captures an enormous amount of valuable information whenever a player experiences a game crash..."

“Being able to use Sentry to monitor the performance as well as our mobile applications is important. Using one solution to monitor the entire application stack gives our engineers the visibility they need to deliver a first-rate experience for our customers.”

"Sentry is more than a canary in the coal mine. When we see errors come up, when I’m seeing something that I’m nervous about - I keep my eye on Sentry."

"Sentry helps our team fix the most important issues in each release."

"When we release a new feature or project we monitor Sentry very closely to see if there are new errors and resolve them very quickly - in a matter of hours I’d say.”

“Over the past few months, we made error and performance monitoring integral to our operating model. We’ve seen improvements in user experience and boosted performance while reducing user friction.”

“We’re able to resolve issues fast, less than 10 minutes in production. I don’t see us building anything without Sentry going forward.”

"We have an always-on business that other organizations rely on, there’s no room for downtime and Sentry has become an essential business driver for us in this sense.”

“I don’t remember what we did before Sentry, we probably just spent all our time looking through logs trying to figure out where the problem started.”

"Sentry’s public APIs made it super easy to get started. We built a prototype in just a couple of days, and it took about a month to finish a hardened, production-quality app.”

"As we update our own features and expand our use of Sentry performance monitoring, we get lots of value from understanding performance problems unique to our business.”

"As our team of engineers grew, we had to split up and while that made sense from a product management perspective, we didn’t anticipate how difficult it would be to determine ownership of issues in production.”

"We’ve significantly reduced the time between discovery and resolution of new issues. In many cases we’ve reduced time to resolution from days to hours.”

"The ‘top events by volume’ chart [...] can highlight problems with our codebase or reflect service outages where we can learn how those services impacted our code and then analyze how to lessen the impact of those outages in the future, which has saved us potentially millions."