What the CCPA requires us to tell you. If you are a California resident, California law requires us to provide you with some additional information regarding how we collect, use, and disclose your “personal information” and “sensitive personal information” (as defined in the California Consumer Privacy Act (“CCPA”)).
|Categories of Personal Information||Business or Commercial Purposes|
|Identifiers (such as name, address, email address, phone number, other account information, and cookies)|
|Commercial information (such as transaction data)|
|Financial data (such as credit card information)|
|Internet or other network or device activity (such as IP address or service usage)|
|Geolocation information (general location)|
|Inference data about you|
|Sensory information (such as audio recordings if you chat with our sales team)|
|Professional or employment related data|
|Other information that identifies or can be reasonably associated with you|
|Sensitive personal information (account log-in, financial data, and password or other credentials allowing access to your account)|
Our sources of personal information. We collect the categories of personal information identified above from the following sources: (1) directly from you; (2) through your use of the Site or Service; (3) affiliates; (4) third parties such as Google, Github, and Azure Devops (when you log in using one of those accounts); (5) social media and other content platforms; (6) public databases; (7) business and channel partners; and (8) service providers.
Aggregation and de-identification. We may combine the information we collect (“aggregate”) or remove pieces of information (“de-identify”) to limit or prevent identification of any particular user or device.
Your rights under California law. If you are a California resident, you may have certain rights. California law may permit you to request that we:
You also have the right to not be discriminated against (as provided for in applicable law) for exercising certain of your rights. Certain information may be exempt from such requests under applicable law. We need certain types of information so that we can provide the Site or Service to you. If you ask us to delete it, you may no longer be able to access or use the Site or Service.
Information collected on behalf of our customers. In instances where we process personal information on behalf of our customer, rights requests should be directed to the relevant customer. Any request sent directly to us that pertains to information collected on behalf of a customer will be forwarded on to that customer.
How to exercise your rights. If you would like to exercise any of these rights, you can submit a request at sentry.io/contact/gdpr/. You will be required to verify your identity before we fulfill your request. To do so, you will need to provide information to match with our existing records to verify your identity depending on the nature of the request and the sensitivity of the information sought (e.g., provide your email address). You can also designate an authorized agent to make a request on your behalf. To do so, you must provide us with written authorization or a power of attorney, signed by you, for the agent to act on your behalf. You will still need to verify your identity directly with us.
Sensitive personal information. The CCPA also allows you to limit the use or disclosure of your “sensitive personal information” (as defined in the CCPA) if your sensitive personal information is used for certain purposes. Please note that we do not use or disclose sensitive personal information other than for purposes for which you cannot opt out under the CCPA.
Financial Incentive. We occasionally run giveaways, sweepstakes, and contests where participants may provide personal information in return for a chance to win certain prizes. You can opt into the giveaway, sweepstakes, or contest by taking the requested action. Your participation is completely voluntary, and you have a right to withdraw from these incentives at any time. If you decide you don’t want to participate in these financial incentives, you can refrain from taking the requested actions.
The specific reward or incentive offered, if any, is made available to you when you take the action specified in the particular giveaway, sweepstakes, or contest. The monetary value of the reward or incentive is a reasonable approximation of the monetary value of the information you provide us. We have arrived at this estimate based on consideration of multiple factors, including the following: (1) revenue we generate in developing insights on our Customers; (2) expenses we incur in operating the giveaway, sweepstakes, or contest; and (3) our reasonable assessment of revenue we may generate as a result of the referrals provided to us by our Customers.