Director of Workplace

San Francisco, California

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About Sentry

Bad software is everywhere, and we’re tired of it. Sentry is on a mission to help developers write better software faster, so we can get back to enjoying technology.

With more than $217 million in funding and 85,000 organizations that believe we’re on to something, we're building performance and error monitoring tools that help companies like Disney, Microsoft, and Atlassian spend less time fixing bugs and more time building products. If you like to selfishly build things that make your digital life better, come help us build the next generation of software monitoring tools.

About the role

The Director of Workplaces is the leader of the Workplace and Experience team and owner of our Hubs. The Director of Workplaces develops a team of high performers running all aspects of the building, administrative, facilities, connection, and employee experience in our Hubs. This person is the on-site daily point of contact for the SFO office ensuring our employees receive the best possible experience. The manager works directly with our Workplace and Experience team to drive engagement with our space, community, and services. This role requires high-level communication across every department at Sentry. As the in-person point of contact for our Workplace team and employees, they are the first to address employee questions, solicit and share feedback, and solve problems while leading the team of individuals focused on running a successful building location.

In this role you will

  • Understand the needs of our Sentaurs in each of our Hubs, and identify opportunities to engage employees and improve their experience
  • Discover and analyze gaps in the employee experience. Work cross-functionally to communicate and address those gaps
  • Work with the Sentry HR and leadership team to develop initiatives that improve our employee engagement and experience within our regions
  • Work closely with the Workplace and Experience team and other stakeholders to identify opportunities for improvement in the employee experience
  • Lead and manage the Workplace and Experience team within each building to reach goals and execute on their objectives as an individual and a team
  • Oversee and keep the team up to date with process changes
  • Responsible for sourcing, selecting, and building out new Hubs
  • Coordinate on-site Workplace and Experience team to ensure that projects are completed on time and to standards
  • Make recommendations to our physical spaces and buildings on any repairs, maintenance, or updates required in your building
  • Manage new requests from employees and identify the correct channels and resources to complete the request
  • Design and implement rules, guidelines and best practices for our Workplace and Experience team to optimize and improve the employee experience
  • Help plan and host local HH, catered lunches, community and team events
  • Develop community initiatives designed to create connections between members, including employee introductions, overseeing events, and electronic and print communications

You’ll love this job if you 

  • Are passionate about employee and workplace experience culture
  • Are an observer with the know-how to develop an environment for increased creativity, productivity, and well-being
  • Are creative leader who loves space planning, curating events, and creating a best in class employee experience
  • Are self-directed leader with a high energy level, a track record of initiative, integrity, and sound judgment
  • Build strong relationships with team members and other leader; is great at influencing others
  • Are thoughtful, empathetic, and have an unwavering determination to bring out the best in people

Qualifications

  • 3-5 years management experience minimum
  • Skilled relationship and project manager
  • Experience in building operations and facilities
  • Experience in negotiating and executing lease agreements
  • Acts as the main point of contact between Sentry’s internal departments for building
  • Highly flexible and adaptable to continuous change and growth
  • Organized and detail-oriented
  • Ability to solve problems with innovative thinking
  • Customer service experience required
  • Project management and business operations experience required
  • Demonstrate integrity, dependability, responsibility, accountability, self-awareness, work ethic, and empathy
  • Having the ability to be proactive while providing a sense of urgency and ownership for building escalations
  • Passion and understanding for Sentry’s mission and values

COVID Vaccine Required - Reasonable Accommodations for Medical or Religious Reasons Considered

The base salary range (or hourly wage range, if applicable) that Sentry reasonably expects to pay for this position is $160,000 to $270,000. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits for more details about the Company’s benefit plans/programs.

Equal Opportunity at Sentry

Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.

If you need assistance or an accommodation due to a disability, you may contact us at hr@sentry.io.

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