Privacy by Default
Privacy compliance is table stakes, what’s next?
Respecting your users starts with respecting their privacy. Sentry believes this is non-negotiable, and it shows up in everything we do.
Privacy Talk, Privacy Walk
Some folks talk about their commitment to privacy and pat themselves on the back for being standards-compliant. We think our community deserves more than just talk and compliance; see how we walk the privacy walk.
Values
Our clearly stated values, and more detail on how privacy is a non-negotiable element of everything we do.
Case Study: Bye, Cookies
We don’t like those banners that pop up asking for your cookie prefs. We hate spying on our users even more. So we killed cookies across our site. See our detailed write-up about the transition; we hope our lessons learned empower others to follow suit.
Product
Even our Session Replay offering, which documents precise end-user behavior, is built with privacy in mind. Rather than an invasive screen capture, Session Replays are pixel-perfect re-enactments of when an end-user encounters a bug, with sensitive info redacted by default.
Not convinced? Read the fine print.
here's what our lawyers have to sayA peek at your privacy
Here’s a quick look at how Sentry handles your personal information (PII).
×Who we collect PII from
We collect PII about people browsing our website, users of the Sentry service, prospective customers, and people who otherwise interact with us.
What if my PII is included in data sent to Sentry by a Sentry customer (e.g., someone using Sentry to monitor their app)? In this case you have to contact the Sentry customer (e.g., the maker of the app). We do not control the data that is sent to us through the Sentry service for the purposes of application monitoring.
Am I included?PII we may collect about you
- PII provided by you and related to your
- Account, profile, and login
- Requests and inquiries
- Purchases
- PII collected from your device and usage
- PII collected from third parties (e.g., social media)
How we use your PII
- To operate our site and service
- To protect and improve our site and service
- To provide customer care and support
- To communicate with you
- For other purposes (that we inform you of at collection)
Third parties who receive your PII
We may disclose your PII to the following type of recipients:
- Subsidiaries and other affiliates
- Service providers
- Partners (go-to-market, analytics)
- Third-party platforms (when you connect them to our service)
- Governmental authorities (where necessary)
- An actual or potential buyer
We use cookies (but not for advertising)
- We do not use advertising or targeting cookies
- We use necessary cookies to run and improve our site and service
- You can disable cookies but this can impact your use or access to certain parts of our site and service
Know your rights
You may have the following rights related to your PII:
- Access, correct, and update
- Object to or restrict processing
- Port over
- Opt-out of marketing
- Be forgotten by Sentry
- Withdraw your consent
- Complain about us
If you have any questions or concerns about your privacy at Sentry, please email us at compliance@sentry.io.
If you are a California resident, see our Supplemental notice.