How Nextdoor Finds the Right Person (at the Right Time) to Fix the Right Issue

VideoAlertsCode OwnersWebinar

Duration: 60 minutes

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When it comes to managing alerts across projects, even the most mature engineering teams run into notification fatigue. Managers are often left to manually sift through the noise, prioritize the most critical issues, and assign them to the appropriate developer.

Join Phillip Jones (Product Manager @Sentry) and Can Zhang (Engineering Manager @Nextdoor) as they walk through how Nextdoor finds the right person to fix the right issues. We’ll cover:

  • How to set up percent-based issue alerts to minimize noise
  • Getting the right issue to the right person with Code Owners
  • Tracing a frontend issue from Slack alert to the backend performance slowdown


  • Phillip Jones

  • Can Zhang

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of Functional Software, Inc.