Brand Merchandise Manager

San Francisco, California

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About Sentry

Bad software is everywhere, and we’re tired of it. Sentry is on a mission to help developers write better software faster, so we can get back to enjoying technology.

With more than $217 million in funding and 100,000+ organizations that believe we’re on to something, we're building performance and error monitoring tools that help companies like Disney, Microsoft, and Atlassian spend less time fixing bugs and more time building products. If you like to selfishly build things that make your digital life better, come help us build the next generation of software monitoring tools.

About the role

The Brand Merchandise Manager will oversee the strategy, development, and management of merch, swag and promotional apparel that aligns with our brand vision while staying on cultural trend. This role, reporting to the Creative Director, involves collaborating with the creative, marketing, and people team to ensure our merchandise effectively pushes the boundaries of the brand and drives engagement.

In this role you will

  • Develop and implement a merchandise strategy focused on swag and promotional apparel that enhances brand visibility and drives customer engagement
  • Oversee the planning and execution of merchandise launches, including product selection, pricing, and distribution
  • Collaborate with the creative team to create unique and compelling apparel and concept interesting swag that reflects brand ambition and resonates with target audiences
  • Manage vendor relationships and negotiate contracts to ensure quality and timely production of promotional items
  • Analyze sales data and feedback to inform decisions about product assortment and inventory levels for swag and apparel
  • Oversee inventory management, ensuring optimal stock levels for promotional items to meet demand for events and campaigns
  • Work closely with the marketing team to create promotional campaigns that effectively showcase our merchandise
  • Monitor and evaluate the performance of promotional merchandise initiatives, providing insights for continuous improvement
  • Lead cross-functional meetings to ensure alignment on merchandise strategy and execution across teams
  • Stay updated on industry trends and best practices in promotional merchandise and apparel to identify new opportunities for brand engagement

Qualifications

  • Proven experience in brand merchandising, product management, or promotional marketing, preferably with a focus on apparel and swag
  • Strong analytical skills with the ability to interpret sales data and market trends
  • Excellent negotiation and vendor management skills
  • Strong leadership and project management abilities, with experience managing cross-functional teams
  • Exceptional communication and interpersonal skills
  • Passion for creating impactful promotional merchandise that enhances brand identity

The base salary range (or hourly wage range, if applicable) that Sentry reasonably expects to pay for this position is $150,00to $160,000. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits for more details about the Company’s benefit plans/programs.

Equal Opportunity at Sentry

Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.

If you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.

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