Developer Relations

San Francisco, CA

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About Sentry

Bad software is everywhere, and we’re tired of it. Sentry is on a mission to help developers write better software faster, so we can get back to enjoying technology.

With more than $127 million in funding and 70,000 organizations that believe we’re on to something, we're building performance and error monitoring tools that help companies like Disney, Microsoft, and Atlassian spend less time fixing bugs and more time building products. If you like to selfishly build things that make your digital life better, come help us build the next generation of software monitoring tools.

About the Role (and who we're looking for!)

  • You’re an educator, a builder, and a human router. And you know that the best way to get people excited about your product is to show, not sell, through cool concepts, useful technical tutorials, and by bringing brilliant people together   
  • You’re a prolific (and good) writer who understands how to tell a useful and relevant story in 30 words as well as weave together questions to panelists for 30 minutes 
  • You get excited when you hear that your job is to do ⅓ of each: Educating through useful and timely content + building community through live and virtual gatherings + Being customer-to-product influence
  • You listen as much as you talk. And you know how to build a community organically by lifting up and promoting others that you can spot as subject-matter experts or organizations that we want to be associated with supporting
  • You have a point of view and aren’t shy about expressing it. You get your energy from both knowing the latest trends and having a POV on which ones to ignore. Who’s working on something interesting, who influences the conversation, and who’s going to help drive the conversation forward - while linking all this back to the core problems that Sentry is solving
  • You have an ear to the street. You get excited about consolidating insights from gaps in the developer product world, cool or interesting marketing topics, and provide useful insights to shape our product and marketing direction
  • You get how to draw concentric circles around the topics that are most relevant to the core customer’s problems and where they intersect with Sentry’s world including: product experience, code-level observability, and connecting the dots between errors, performance, and metrics
  • Have a passion for reporting and analytics and the patience to educate internal teams on Marketing ROI within an organization
  • Ride shot-gun with EPD, Sales engineering, Business Ops, and nearly every function in Marketing from Comms to Product Marketing to develop the best content, great product narratives, and 

Qualifications

  • 5+ years as a developer and 3+ years in an advocacy or educational role such as developer relations/evangelism, creating technical content, leading a community of developers via forums or events
  • At least one example of your own dedicated blogs, forum or sites with a developer-focused audience and can speak to how you measured success and what promotional mechanisms you used to drive top of funnel visibility
  • Experience attracting, growing, and managing a team of developer advocates or technical content producers (documentation or tutorial writers count!)
  • Have a proven track record in understanding ROI, reporting and analytics, including understanding metrics for community engagement
  • You have pro-level familiarity with and experience using Sentry as a customer or partner, working with full stack developers, and first-hand experience developing applications
  • You have 3+ years experience contributing to an open source community with bonus points if it coincides with a corresponding SaaS product
  • You have owned top of funnel metrics for both online (e.g. site, blog, YouTube channel) and offline (e.g. events) developer channels and engagement metrics for community or Customer Marketing 
  • Ability to prioritize competing opportunities and balance customer needs versus business priorities
  • Stellar written and verbal communication skills
  • A down-to-earth attitude and dry sense of humor are a huge plus

Benefits

  • Competitive salary and meaningful equity
  • 100% medical, dental, and vision coverage for employees, 75% company-paid for dependents
  • Monthly commuter subsidy
  • 401k program
  • Learning & Development stipend
  • Charitable matching program
  • Generous parental leave policy
  • Flexible working schedule and vacation policy, work from home policy, and real work/life balance
  • Friday catered lunches
  • Company events (Hack Weeks, All Hands, quarterly social events) and friends and family events
  • Relocation assistance

COVID Vaccine Required - Reasonable Accommodations for Medical or Religious Reasons Considered

Sentry values diversity and inclusivity in our company and is an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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of Functional Software, Inc.