Despite the best efforts of modern development to eliminate all bugs prior to release, crashes still happen. However, unlike the improvements to the commit and integration processes—with the preponderance of tools like GitHub, Bitbucket, GitLab, Travis CI, CircleCI, and Jenkins—most organizations still rely on dated methods to spot and fix errors plaguing their applications in production. By relying on customers to report problems, developers only get a portion of the story and have no means to close the loop with the user on the most important details.